Chris here, Founder of Hemming & Wills, for our very first Journal post. Welcome! It may be your first visit to H&W, so I always think it’s good to put a bit more meat on the bones, so to speak, so I want to share my story behind bringing H&W to life….
The origins of Hemming & Wills go way back. When growing up, I always had an interest and passion for home interiors – we moved pretty often so may be that had something to do with it. I was sometimes asked for advice by my parents – I’ve always had an eye for the nicer things!
I’ve also always had an entrepreneurial curiosity and been interested in business too. At university, I started a small mobile phone business (I say business, it was more a side thing really) and then more recently I’ve been running my own IT consultancy, along with a couple of ‘pop-up’ e-commerce websites.
I’ve done the ‘9-5’ (often much later!) for many years too, including several years in retail, but it never really cut it for me – I’m sure I wasn’t always the best employee, constantly wanting to be doing things in my own right and grumbling (my other half was definitely getting bored of it!)!
I can’t believe I’m fast approaching 40! So that combined with a real frustration over a lack of passion for my IT career and the ‘9-5’ grind together with my ever-stronger entrepreneurial learnings, got me thinking!
And they say, somethings are right under your nose, right?! Well, over the past few years I’ve experienced a fair amount of pain, both when renting places and then being lucky enough to buy a place – I really struggled to find more unique furniture, lighting and furnishings that were contemporary, design led yet affordable (the Northerner in me always looks for good value!). I was getting really bored of all the same old stuff from that big out of town yellow and blue brand we’d typically end up at with the masses on a Saturday! Yet I could never bring myself (or afford!) to spend hundreds or even thousands on designer furniture brands.
On top of all this, I’ve been horrified at a couple of big things. Firstly, all the single use plastic waste we create (for more on this, see our other Journal post) and then poor customer service/poor quality products from other online brands, that seem really ‘faceless’. Having worked at Selfridges as well as many other large retailers, I have great insight into providing a great customer experience.
Taking a stand
So as the saying goes ‘if you want something done properly, do it yourself’ together with a lot of soul searching and combining passion and pain, I knew I had to do something! And so, here it is, Hemming & Wills (after much blood, sweat and tear at times!).
We have a simple mission to create Happiness at Home for all of our customers through great, affordable design-led home products including plastic free and sustainable options and honest, exceptional personal service, which you really value.
Thanks for reading and joining us on this journey!
Comments will be approved before showing up.