We’ve put together answers to the most common questions on our handy FAQ page and our Delivery page. They'll most likely save you an email or phone call!
We’re here to help between our usual hours of 9.30am to 5.00pm Monday to Friday.
Feel free to contact us by sending an email or leaving us a voicemail and our customer care team will get back to you as soon as possible. We always aim to get back to you within 1-2 working days, excluding public holidays when our hours will vary.
The best way to reach us for general queries is by email at care@hemmingandwills.co.uk or by webchat via the website, where you may find your question can be answered via our instant answers to the most common queries.
You can also reach us by phone on 0330 133 1233.
We’ll always try to speak with you straight away – if we’re busy though or you've called outside of our business hours, please check our Help & FAQs or webchat instant answers. Or leave us your details or send us an email.
However you get in touch, we always aim to reply as quickly as possible, but during busy periods and bank holidays it may take a little longer.
