We’ve put together answers to the most common questions on our handy FAQ page and our Delivery page. They'll most likely save you an email or phone call!
If you do need to get in touch, the best way to reach us for general queries is by email at care@hemmingandwills.co.uk or by webchat via the website, where you may find your question can be answered via our instant answers to the most common queries.
You can also reach us by phone on 0330 133 1233.
We're available to help between the hours of 11am to 5pm Monday to Thursday, excluding public holidays when our hours will vary. Please note that during April we will be closed on Fridays for team training.
We’ll always try to speak with you straight away – if we’re busy though or you've called outside of our business hours, please check our Help & FAQs or webchat instant answers. Or leave us your details or send us an email.
However you get in touch, we always aim to reply in 2 working days, during busy periods and bank holidays it may take a little longer.
