Maintain and protect the longevity of your beautiful new furniture from the Bespoke collection with our Bespoke Collection After Care Pack.
Choose from two care options.
Take good care of your new Bespoke Collection furniture and it will last a long time, even developing more distinguishing features with time.Returns
If you have any concerns with your furniture, please contact us within 14 days of delivery. Our friendly team always endeavours to resolve any concerns initially.
If we’re unable to resolve your concerns and your furniture doesn't have a manufacturing defect or if you’ve changed your mind, we can arrange for a collection and refund. A collection, refinishing and restocking charge will apply. Defective, incorrect or missing items will always be resolved free of charge. For more information please see our returns and refunds policy.
Returns do not apply to custom products made to custom specifications or dimensions. These items cannot be returned.
For peace of mind, our Bespoke Collection furniture has a 2 year guarantee from delivery for manufacturing defects. Please see our Terms & Conditions for full details.
At Hemming & Wills, we believe in combining sustainability with style. Our furniture is crafted from reclaimed and other sustainably sourced materials including FSC certified timber, offering you ranges that not only enhance your living space but also contribute to a greener planet. By choosing Hemming & Wills, you’re supporting a brand that prioritises responsible values without compromising on quality or design.
At Hemming & Wills, be it our handcrafted bespoke furniture or our wide collection of other carefully curated sustainable wood ranges, our commitment to quality ensures that each item is built to last. You can trust that our products are made with care, precision, and attention to detail. Through the weight, finish, and look of each piece we take pride in offering beautiful furniture that will elevate your home.
We are deeply passionate about having a positive impact on our planet and its people. When you shop with Hemming & Wills, you’re also supporting us in our mission to work with a wide range of incredible organisations including 1% for the Planet and Ecologi, delivering real actionable impact. From wildflowers, wetlands and wildlife habitat restoration to planting a tree for every order placed, shopping with Hemming & Wills means aligning your values with a brand with a conscience.
From browsing our curated furniture ranges to delivery and beyond, Hemming & Wills is dedicated to providing a seamless shopping experience. We offer flexible payment options, free UK delivery, and a hassle-free returns policy to make sure your shopping journey is as comfortable and enjoyable as possible. Our commitment to customer satisfaction means you can shop with confidence, just check our customer reviews!